Tour Amigo pricing is shaped around how each travel business operates, sells and grows. You can choose a usage-based model, where you pay an agreed percentage of the bookings you take, or a fixed model, with a set subscription and a lower booking fee. Multi-brand groups and complex operations can agree a tailored plan. Every agreement includes the full platform. Because every travel business is unique, we confirm your pricing on a call rather than publishing a single rate.

Only on the usage-based model. You pay an agreed percentage of the bookings you take through Tour Amigo, so you only pay when you get paid. You decide who carries that fee: absorb it, or pass part or all of it on to your customers as a point-of-sale cost. If you'd rather have predictable costs, the fixed model gives you a set subscription with a lower fixed booking fee.

Usage-based suits travel businesses that want costs to scale with their bookings, with the option to pass the fee through at the point of sale. Fixed suits travel businesses with high-value or high-volume bookings that want predictable costs they can budget for. Tailored suits travel groups replacing legacy systems, consolidating multiple brands, scaling new products, enabling AI or needing custom integrations. We'll compare the options against your numbers on a call.

It depends on your pricing model. On the usage-based and tailored models, there's an onboarding fee scoped to the size of your operation. It covers your dedicated onboarding team, system setup and configuration, product loading and training for your staff, so you go live with the platform set up properly. On the fixed model, there's no upfront fee for the off-the-shelf product. Your monthly fees start when you get access to the system.

Tour Amigo agreements have a 12-month minimum term. On the fixed model, longer agreements come with commitment discounts.

Tour Amigo is GDPR and PCI compliant. All staff complete regular security awareness training, developers complete secure coding training, and we follow security best practice across every system we operate. We also have contracts with numerous government organisations, giving you the confidence that Tour Amigo supports clients with even the strictest of data management policies.

Your onboarding is scoped to your operation, with a go-live date agreed before we start. Our team handles setup, configuration, product loading and training. If you're switching from another system, there's no downtime: your team keeps selling while we set you up.

Yes. After your first 12 months, we'll review your booking volumes with you, and if fixed pricing would suit your business better, we'll move you across.

Only team members with accounts in the core Tour Amigo system. Tour guides using the guide portal and travel agents using the agent portal are free and unlimited.

No. Access to the Tour Amigo distribution network is part of the platform. Each partner decides which travel businesses it works with and sets its own commercial terms, and your products need to meet minimum onboarding standards before they go live with partners.

Payment processing fees are charged by the payment provider and sit outside Tour Amigo's pricing, as with any booking system.

Yes. Tour Amigo is API-native, so it can integrate with any other system that also has API connectivity. That makes Tour Amigo system-agnostic: your team can keep working with the accounting, CRM, marketing and third-party tools you already rely on.

Yes. Book a call and we'll walk you through Tour Amigo around your business. We can also run a guided session where you use the platform live, with one of our team alongside you.