Tour Amigo has two primary product offerings consisting of booking and reservation software for Tour Operators, Destination Management Companies (DMC) and Cruise Operators, or we offer access to a global inventory of products that travel agents and distribution partners can feature and sell, live on their website.
Learn more about our Booking and Reservation Software here.
Not at all. Tour Amigo is an entirely cloud-based system, so there’s no need to download or install anything. On top of that, being cloud-based means that all updates are automatic and do not need to be manually downloaded/installed either.
Tour Amigo provides cost-effective solutions for your tour business, which is reflected in the way our pricing is structured. As a software company, our pricing is based on a monthly licensing fee, which is dependent on the number of users you require to access Tour Amigo. To learn more about our pricing, schedule a call with our team so that we can discuss the best pricing options for your business.
Tour Amigo is specifically designed for multi-day tour operators, DMC and river and expedition cruise companies building and selling itineraries that are over 2+ days in duration. Whilst there are other companies that offer a similar solution, no other platform specialises in this area while providing a Software-as-a-Service (SaaS), which is a cloud-based, off-the-shelf solution that can be configured and ready to go in a matter of days.
The primary difference is our modern technology, which enables you to not only distribute your products to any distribution or selling partner you would like to, but it enables all booking details and information to be automatically brought back into Tour Amigo, allowing you to keep track of allocations, availability and bookings easier than ever before.
Tour Amigo works with a diverse range of global distribution partners consisting of Travel Agents, Online Travel Agents (OTAs), Travel Content Sites, and more. When you partner with Tour Amigo, you will have access to as many of our global distribution partners as you like. You can simply choose to work with all our distribution partners, or you can select particular partners who best align with your products. Tour Amigo promotes direct relationships between tour operators and distribution partners, and does not get involved with any of the commercial agreements, giving you full control to arrange your own commercial agreements with each distribution partner.
Due to the ease of use of Tour Amigo’s platform, it has been designed for small, medium and large enterprise companies. We have some customers who are 2 person operators, right the way through to companies with over 75 users accessing the system on a daily basis.
Tour Amigo provides full training and support during the onboarding process, right the way through to the point in which you are ready to launch your new online platform. We have support teams in multiple locations around the world, and we work with you to ensure you fully understand the system and how it will work best for your business.
We also have a knowledge base within the system, so you can access articles and documents to help guide you through the system, as well as raise support tickets if you get stuck.
Tour Amigo has been designed to integrate with your existing website seamlessly, without the need to use developers. We customise the branding for you, giving your customers complete comfort during the booking process. Tour Amigo offers a range of tools, from booking widgets, availability calendars and entire search and booking journeys that all seamlessly integrate into your site.
Absolutely, and this is encouraged. If you’d like to see a demo of Tour Amigo in action, please submit an enquiry here and our team will schedule a call with you. During the call, we encourage you to bring along as many employees or team members as you need to, ask us as many questions as you’d like and truly understand how Tour Amigo is going to work for your business.
Tour Amigo is integrated with a range of payment gateways and different payment methods. During the payment process on your website, we present these payment methods to your customers, who can make a payment online. The funds will go straight to your account, and Tour Amigo never touches the money from the customer.
Some of the payment gateways that Tour Amigo is currently integrated with are Stripe, PayPal, TravelPay, Flywire, Bambora. If you don’t see your preferred payment gateway here, let us know during the onboarding process and we can integrate your preferred option.