Careers

We are looking for a QA professional to be responsible for quality control throughout the software development lifecycle of our Saas product and to manage and expand a team of QA testers and engineers.

About Tour Amigo

Tour Amigo is building the Shopify for the $300b tour, DMCs, cruise & travel agent verticals. We are a B2B AI-driven marketplace for the industry to trade as well as leverage off the ecosystem content and data to promote and sell specialist destinations. We utilise our market-leading proprietary SaaS to integrate, connect & promote the inventory. Tour Amigo's SaaS is a full ERP system that meets all travel operator's needs to run their business. The backend and mid-office system becomes the operator's core reservations, bookings, client CRM, supplier CRM, client financial and admin system.

Role Overview

• Create and maintain quality standard operating functions.
• Ensure minimal production defects by managing and assisting manual and automated test engineers.
• Create company-wide QA metrics and reporting dashboards.
• Create and manage manual and automated test case documentation.
• Establish user personas in collaboration with clients and the product team.
• Document and thoroughly execute Acceptance Tests.
• Hands-on approach to testing exercises as required.
• Participate in all development/product meetings and be able to contribute to prioritisation of workload.
• Communicate effectively with team members and any stakeholder in the business to resolve testing issues.
• Mentor both QA and development team members.
• Maintain professional and technical knowledge by and not limited to:
• Reviewing professional publications.
• Benchmarking and reviewing up-to-date practices and technologies.
• Collaborating with professional connections and personal networks.

Experience:

• Software Quality Assurance experience with SaaS technology.
• Proven leadership capabilities within Quality Assurance.
• Quality reporting, test case management and defect tracking.
• Continuous Delivery life cycle.
• Travel system experience would be an advantage.

Key Skills:

• Accuracy and attention to detail.
• Capable of working efficiently with remote teams.
• Desire and ambition to discover and learn new technologies and concepts.
• Manage multiple activities simultaneously.
• Strong oral and written communication skills.
• Excellent organisational skills.
• Project manager and problem solver.
• Identify and resolve workflow inefficiencies.
• In-depth knowledge of software testing principles, methodologies and automated testing.

We use the following technologies, so any relevant experience is preferred:

• Python
• MariaDB
• Docker
• Github, with Pull Requests and Peer Reviews
• Playwright

How to apply

Ready to kickstart your career with Tour Amigo? Apply now and be a part of a revolutionary team that values your fresh perspective, drive, and ambitious talents!

Please email careers@touramigo.com and include the following:

• Resume/CV
• A cover letter detailing why you're applying for the role and why you would like to join Tour Amigo
• What you can offer Tour Amigo
• An interesting fact about yourself

We are looking for a Python Test Engineer to join our team and help us drive our goal of delivering high-quality software.

You should have expertise in writing various types of automated tests, including unit, integration, end-to-end, and regression.

Our team is located around the globe, so this is a fully remote position working closely with our core engineering team in the UK.

About Tour Amigo

Tour Amigo is building the Shopify for the $300b tour, DMCs, cruise & travel agent verticals. We are a B2B AI-driven marketplace for the industry to trade as well as leverage off the ecosystem content and data to promote and sell specialist destinations. We utilise our market-leading proprietary SaaS to integrate, connect & promote the inventory. Tour Amigo's SaaS is a full ERP system that meets all travel operator's needs to run their business. The backend and mid-office system becomes the operator's core reservations, bookings, client CRM, supplier CRM, client financial and admin system.

Role Overview

• Has experience in developing in Python.
• Has experience in writing software tests, in Python or another language.
• Has experience in browser automation (we use Playwright).
• Understand RESTful web services.

Key Responsibilities:

• Helping to ensure our software releases are of a high quality through various types of automated and manual testing.
• Identifying bugs and possible failures early in the development process to minimise any release concerns.
• Working with the rest of our development team to encourage quality and testing best practice.

Key Skills:

• Python - essential.
• Playwright - essential.
• MariaDB.
• Docker.
• Github, with Pull Requests and Peer Reviews.
• Travel system development experience would be an advantage.

Why Tour Amigo?

• Join a family of tech and travel pioneers in an exciting, innovative, fast-paced and market-leading SaaS company.
• Career-defining role - shape your role, progression and future team.
• Be an integral part of our sales team which is shaping the future of travel technology.
• Remote working with global team exposure.
• Equity options and high incentives.
• Competitive salary and performance-based incentives.

How to apply

Ready to kickstart your career with Tour Amigo? Apply now and be a part of a revolutionary team that values your fresh perspective, drive, and ambitious talents!

Please email careers@touramigo.com and include the following:

• Resume/CV
• A cover letter detailing why you're applying for the role and why you would like to join Tour Amigo
• What you can offer Tour Amigo
• An interesting fact about yourself

We are looking for manual quality assurance testers with a keen eye for detail and the ability to think outside of the box when it comes to software testing.

You will play an essential role in ensuring the quality and reliability of our SaaS software product. You will work closely with the QA Manager and development team to identify and report bugs, develop test cases and perform manual testing to ensure our products meet the highest quality standards.

About Tour Amigo

Tour Amigo is building the Shopify for the $300b tour, DMCs, cruise & travel agent verticals. We are a B2B AI-driven marketplace for the industry to trade as well as leverage off the ecosystem content and data to promote and sell specialist destinations. We utilise our market-leading proprietary SaaS to integrate, connect & promote the inventory. Tour Amigo's SaaS is a full ERP system that meets all travel operator's needs to run their business. The backend and mid-office system becomes the operator's core reservations, bookings, client CRM, supplier CRM, client financial and admin system.

Role Overview

• Test multiple versions of the mobile and website applications to ensure they meet quality standards for clients.
• Identify defects and bugs and liaise with developers to resolve them.
• Create test cases and test scripts based on user stories and requirements.
• Track defects and help troubleshoot errors.
• Collaborate with other teams to ensure software meets user requirements and is delivered on time.
• Perform regression testing and User Acceptance Testing (UAT) for products.
• Contribute to first-level support via an automated ticketing system.
• Is good at breaking things! The best tests do not follow the golden user path.

Key Responsibilities:

• Help to develop and maintain testing infrastructure within the business for efficient testing with the QA Manager.
• Create detailed test reports and performance analyses for the product.
• Participate in the complete software development life cycle for new features and functionality.
• Stay updated with the latest technologies in testing.

Key Skills:

• Proven experience as a Quality Assurance Tester or similar role.
• Experience in project management and QA methodology.
• Experience with bug-tracking systems.
• Ability to document and troubleshoot errors.
• Analytical mind and problem-solving aptitude.
• Familiarity with web and mobile development technologies such as HTML, CSS and JavaScript.
• Attention to detail, ability to follow test plans and scripts, and good communication skills.
• Travel system experience would be an advantage.

We use the following technologies, so any relevant experience is preferred:

• Python
• MariaDB
• Docker
• Github, with Pull Requests and Peer Reviews
• Playwright

How to apply

Ready to kickstart your career with Tour Amigo? Apply now and be a part of a revolutionary team that values your fresh perspective, drive, and ambitious talents!

Please email careers@touramigo.com and include the following:

• Resume/CV
• A cover letter detailing why you're applying for the role and why you would like to join Tour Amigo
• What you can offer Tour Amigo
• An interesting fact about yourself

Are you a passionate, sales orientated, driven professional with a unique talent for sealing the deal? Here's your chance to be a pioneer in the travel tech industry! Tour Amigo, a B2B SaaS technology start-up, is on the lookout for a dynamic, and talented Sales & Partnerships Manager to be a key player in our growth journey.

About Tour Amigo

Tour Amigo is building the future for the $300b Tours, Destination Management, Cruise & Travel ecosystems. We are a global B2B AI driven marketplace, enabling suppliers and resellers to integrate, connect and promote their products via our market leading proprietary technology and software. Tour Amigo's SaaS is a full ERP system that meets all travel operator's needs to run their business. The backend and mid-office system becomes our client's core reservations, bookings, client & supplier CRM, financial and admin system.

Role Overview

As our Sales & Partnerships Manager - EMEA, you need to be determined and committed to winning new B2B SaaS and Enterprise clients (tour operators, cruises, destination management companies & organizations) as well as establishing key strategic distribution partnerships (OTAs, tourism boards, travel agents). The role will include, but not limited to, following up and closing existing leads, cold calling, attending and networking at domestic, regional and international trade shows, liaising with marketing campaigns and fostering strategic partnerships to drive new client acquisition.

It is important to know this is not a standard 9-5 role, you will need to enjoy working remotely, on the road and autonomously. As a result you will have flexibility to manage your own hours, and you will be incentivised and empowered to drive your own success with the support of the Tour Amigo global team.

It is essential to have a startup mentality, be passionate about technology and making a significant long-term impact on the travel industry. You will play a pivotal role in developing regional growth sales strategies,action plans and pioneering change in the EMEA region. Your success in executing these strategies will be instrumental in achieving our demanding sales targets and contributing to the overall success of our global sales team.

Key Responsibilities:

• Drive Client Acquisition: Generate and close new sales leads through various sales-related activities (Cold and Warm).
• Achieve Sales Targets: Own and achieve monthly, quarterly, and annual sales and retention targets through new business acquisition and client retention.
• Strategic Partnerships & Planning: Bring a fresh perspective and innovative mindset to execute strategic plans to achieve sales targets and expand our client base.
• CRM Management: Effectively manage and maintain the regional sales pipeline via our designated CRM.
• Negotiation Skills: Seize opportunities to negotiate with some of the largest travel and technology companies in the world.
• Relationship Building: Build and maintain strong, long-lasting client and supplier relationships.
• Communication: Effectively communicate the Tour Amigo value proposition through proposals and sales presentations.
• Innovation: Influence product design, functionalities, and features.
• Global Representation: Represent Tour Amigo at trade shows and events across the globe.

Key Skills:

• Minimum 2+ years' experience in Business Development, Sales and/or Partnerships at a B2B tech,Software,and/or startup business.
• Proven track record of achieving and exceeding sales targets in a B2B environment.
• Proven ability to analyze sales data, client trends, and industry insights to drive decision-making.
• Strong interpersonal skills to build and maintain lasting client and supplier relationships.
• Experience in effectively utilizing CRM tools, preferably Pipedrive / HubSpot.
• Excellent verbal and written communication skills for impactful presentations and proposals.
• English language is essential. Additional languages would be preferred.
• Remote working with flexible hours but must be willing to travel to meet colleagues or clients which may involve overnight stays.

Why Tour Amigo?

• Join a family of tech and travel pioneers in an exciting, innovative, fast-paced and market-leading SaaS company.
• Career-defining role - shape your role, progression and future team.
• Be an integral part of our sales team which is shaping the future of travel technology.
• Remote working with global team exposure.
• Equity options and high incentives.
• Competitive salary and performance-based incentives.

How to apply

Ready to kickstart your career with Tour Amigo? Apply now and be a part of a revolutionary team that values your fresh perspective, drive, and ambitious talents!

Please email careers@touramigo.com and include the following:

• Resume/CV
• A cover letter detailing why you're applying for the role and why you would like to join Tour Amigo
• What you can offer Tour Amigo
• An interesting fact about yourself

Are you a passionate, client focused and driven professional with the drive to help support deliver success to our clients and partnerships?

Here's your chance to be a pioneer in the travel tech industry! Tour Amigo is on the lookout for a driven, dynamic, and talented Client Success Manager to be a key player in our growth journey.

About Tour Amigo

Tour Amigo is building the Shopify for the $300b tour, DMCs, cruise & travel agent verticals. We are a B2B AI driven marketplace for the industry to trade as well as leverage off the ecosystem content and data to promote and sell specialist destinations. We utilise our market leading proprietary SaaS to integrate, connect & promote the inventory. Tour Amigo's SaaS is a full ERP system that meets all travel operator's needs to run their business. The backend and mid-office system becomes the operator's core reservations, bookings, client CRM, supplier CRM, client financial and admin system.

Role Overview

This is a unique opportunity to join a scaling travel tech startup and you need to be passionate about travel, technology and having a significant long-term impact on the travel industry. As a Client Success Manager you will be responsible for Tour Amigo's software demos, onboarding and implementing new B2B clients (tour operators, cruises, DMCs) and strategic partnerships (OTAs, tourism boards, travel agents). Your role is to build long term relationships and be the first line of support.

This will include, but limited to, proactively scheduling training, structuring and organising the onboarding process, attending and networking at domestic and international trade shows. As you will be at the heart of our operations and pivotal to retaining clients, you need to be passionate about understanding a client's business, and actively seek feedback to identify opportunities to further enhance our technology.

You will be the link between clients and the product team (product testing, releases and suggesting product enhancements) and sales team (upselling opportunities and generating new lead referrals).

It is important to know this is not a standard 9-5 role, you need to enjoy working remotely, on the road and autonomously. As a result you will have flexibility to manage your own hours, and you will be incentivised and empowered to drive your own success with the support of the Tour Amigo team. It is essential to have a startup mentality, be passionate about software, technology and travel.

Key Responsibilities:

• Relationship Building: Build and maintain strong, long-lasting client and supplier relationships.
• System Expert: Learn and become a system expert and know how all functions work and operate. Recognise where improvements may be needed and suggest new features.
• Onboarding: Build and deliver our technology with a smooth and timely implementation into the clients business ensuring all users are comfortably onboarded.
• Call/Meeting Planning: Post implementation support and regular schedule of check in's to maintain relationships and understand any new initiatives the client may have involving our technology.
• Support: Raising tickets to engineering teams for technical issues or new requests.
• Sales Support: Support our sales team with demonstrations as a system expert.
• Communication: Effectively communicate the Tour Amigo features through our in-house knowledge base feature, training material (and videos) plus alerting clients of new features that we develop.
• Innovation: Influence product design, functionalities, and features.
• Client Reporting: Provide reporting and analytics of the results of the partnership to be then used in case studies and general business data and marketing.
• Client Retention: Nurture client relationships with a commercial focus and to positively retain clients.
• Global Representation: Potential to represent Tour Amigo at trade shows and events across the globe.

Key Skills:

• Experience in Client Success or Implementation roles at a B2B tech, Software as a Service (SaaS) and/or startup finance business or within the travel sector.
• Proven track record of working with clients and improving outcomes.
• Proven ability to analyze data, client trends, and industry insights to drive decision-making.
• Strong interpersonal skills to build and maintain lasting client and supplier relationships.
• Team player with a positive attitude.
• Excellent verbal and written communication skills for impactful presentations.
• Experience in effectively utilizing CRM tools, preferably Pipedrive / HubSpot.
• Must be speaking English. Additional languages would be preferred.
• Remote working with flexible hours but must be willing to travel to meet colleagues or clients which may involve overnight stays.

Why Tour Amigo?

• Join a family of tech and travel pioneers in an exciting, innovative, fast-paced and market-leading SaaS company.
• Career-defining role - shape your role, progression and future team.
• Be an integral part of our sales team which is shaping the future of travel technology.
• Remote working with global team exposure.
• Equity options and high incentives.
• Competitive salary and performance-based incentives.

How to apply

Ready to kickstart your career with Tour Amigo? Apply now and be a part of a revolutionary team that values your fresh perspective, drive, and ambitious talents!

Please email careers@touramigo.com and include the following:

• Resume/CV
• A cover letter detailing why you're applying for the role and why you would like to join Tour Amigo
• What you can offer Tour Amigo
• An interesting fact about yourself

Are you a passionate, relationships-focused, driven professional with a unique talent for fostering and optimizing commercial partnerships? Here's your opportunity to be a trailblazer in the travel tech industry!

Tour Amigo, a B2B SaaS technology start-up, is on the lookout for a dynamic, and talented Partnerships Manager to be a key player in our growth journey.

About Tour Amigo

Tour Amigo is building the future for the $300b Tours, Destination Management, Cruise & Travel ecosystems. We are a global B2B AI driven marketplace, enabling suppliers and resellers to integrate, connect and promote their products via our market leading proprietary technology and software.

Tour Amigo's SaaS is a full ERP system that meets all travel operator's needs to run their business. The backend and mid-office system becomes our client's core reservations, bookings, client & supplier CRM, financial and admin system.

Role Overview

As our Distribution Partnerships Manager - Global, you should be dedicated and committed to managing and expanding Tour Amigo's relationships with existing global and regional tour operators, suppliers, in addition to securing new key distribution partners including OTAs and travel agents. Your responsibilities will encompass negotiating key commercials, annual rates and incentives, account management and channel optimization.

The role involves overseeing existing leads, cold calling, and actively participating in domestic, regional, and international trade shows. Networking and collaborating with commercial marketing initiatives will be crucial, as well as fostering strategic partnerships to drive both new client acquisition and the enhancement of current relationships.

This position goes beyond the standard 9-5 role, requiring a passion for working remotely, on the road, and autonomously. With flexibility in managing your own hours, you will be empowered and incentivized to steer your success, supported by the Tour Amigo global team.

A startup mentality is essential, coupled with a passion for technology and a commitment to making a lasting impact on the travel industry. Your role as a Distribution Partnerships Manager will be pivotal in developing global and regional growth strategies and action plans, spearheading change worldwide. The successful execution of these strategies will play a critical role in meeting ambitious revenue targets and contributing to the overall success of our global commercial team.

Key Responsibilities:

• Supplier Relationship Management: Cultivate and manage relationships with existing global & regional tour operators and suppliers.
• Distribution Monetization: Enhance the connectivity, content, and rates for seamless collaboration and enhanced commercial performance with our resellers partners including OTAs and Travel Agents.
• Drive Client Acquisition: Generate and close new sales leads through various sales-related activities (Cold and Warm) for global suppliers and distribution partners.
• Strategic Partnerships & Planning: Bring a fresh perspective and innovative mindset to execute strategic plans to achieve sales targets and to optimize existing revenue opportunities.
• CRM Management: Effectively manage and maintain the global and regional sales pipeline via our designated CRM.
• Negotiation Skills: Manage monthly and annual commercial and marketing initiatives for our global suppliers and distribution partners.
• Communication: Effectively communicate the Tour Amigo value proposition, features and product updates.
• Innovation: Influence product design, functionalities, and features.
• Global Representation: Represent Tour Amigo at trade shows and events across the globe.

Key Skills:

• Minimum 2+ years’ experience in Business Development, Sales and/or Partnerships at a B2B tech, Software, and/or startup business.
• Proven track record of managing regional or global strategic partnerships in a B2B environment.
• Proven ability to analyze sales performance data, client trends, and industry insights to drive decision-making.
• Strong interpersonal skills to build and maintain lasting client and supplier relationships.
• Experience in effectively utilizing CRM tools, preferably Pipedrive / HubSpot.
• Excellent verbal and written communication skills for impactful presentations and proposals.
• English language is essential. Additional languages would be preferred.
• Remote working with flexible hours but must be willing to travel to meet colleagues or clients which may involve overnight stays.

Why Tour Amigo?

• Join a family of tech and travel pioneers in an exciting, innovative, fast-paced and market-leading SaaS company.
• Career-defining role - shape your role, progression and future team.
• Be an integral part of our sales team which is shaping the future of travel technology.
• Remote working with global team exposure.
• Equity options and high incentives.
• Competitive salary and performance-based incentives.

How to apply

Ready to kickstart your career with Tour Amigo? Apply now and be a part of a revolutionary team that values your fresh perspective, drive, and ambitious talents!

Please email careers@touramigo.com and include the following:

• Resume/CV
• A cover letter detailing why you're applying for the role and why you would like to join Tour Amigo
• What you can offer Tour Amigo
• An interesting fact about yourself