Tour Amigo has two primary product offerings consisting of booking and reservation software for Tour Operators, Destination Management Companies (DMC) and Cruise Operators, or we offer access to a global inventory of products that travel agents and distribution partners can feature and sell, live on their website. Learn more about our Booking and Reservation Software here.

Not at all. Tour Amigo is an entirely cloud-based system, so there’s no need to download or install anything. On top of that, being cloud-based means that all updates are automatic and do not need to be manually downloaded/installed either.

Tour Amigo provides cost-effective solutions for your tour business, which is reflected in the way our pricing is structured. As a software company, our pricing is based on a monthly licensing fee, which is dependent on the number of users you require to access Tour Amigo. To learn more about our pricing, schedule a call with our team so that we can discuss the best pricing options for your business.

Tour Amigo is specifically designed for multi-day tour operators, DMC and river and expedition cruise companies building and selling itineraries that are over 2+ days in duration. Whilst there are other companies that offer a similar solution, no other platform specialises in this area while providing a Software-as-a-Service (SaaS), which is a cloud-based, off-the-shelf solution that can be configured and ready to go in a matter of days. The primary difference is our modern technology, which enables you to not only distribute your products to any distribution or selling partner you would like to, but it enables all booking details and information to be automatically brought back into Tour Amigo, allowing you to keep track of allocations, availability and bookings easier than ever before.

Tour Amigo works with a diverse range of global distribution partners consisting of Travel Agents, Online Travel Agents (OTAs), Travel Content Sites, and more. When you partner with Tour Amigo, you will have access to as many of our global distribution partners as you like. You can simply choose to work with all our distribution partners, or you can select particular partners who best align with your products. Tour Amigo promotes direct relationships between tour operators and distribution partners, and does not get involved with any of the commercial agreements, giving you full control to arrange your own commercial agreements with each distribution partner.

Due to the ease of use of Tour Amigo’s platform, it has been designed for small, medium and large enterprise companies. We have some customers who are 2 person operators, right the way through to companies with over 75 users accessing the system on a daily basis.

For our pro and enterprise versions, our Amigo provides full training and support during the onboarding process, right the way through to the point in which you are ready to launch your new online platform. We have support teams in multiple locations around the world, and we work with you to ensure you fully understand the system and how it will work best for your business. We also have a knowledge base within the system, so you can access articles and documents to help guide you through the system, as well as raise support tickets if you get stuck.

There are a range of solutions available to suit all operators, their systems and technical setups. The easiest signup process is to simply send the tour, activity, or cruise operator to the "Login/Signup" section on your Marketplace where they can commence the set-up and their product loading. Tour Amigo will provide support to the operator if required and will assist with the onboarding process. Tour Amigo can also provide support to operators who wish to connect their API to the marketplace.

Unlike traditional ads or campaigns, the marketplace directly connects travelers with bookable experiences, ensuring more tangible results like increased bookings and traveler spending in the region. The marketplace can be accessed by travelers anywhere in the world who are looking to visit your region.

Yes, the marketplace is system-agnostic, meaning operators can continue using their preferred booking tools. We'll connect their system to the marketplace.

Yes, operators have access to their listings, allowing them to update availability, pricing, and other details directly through the system.

Tour Amigo offers onboarding assistance, user guides, and ongoing technical support to ensure operators can maximize the benefits of the marketplace.

By centralizing all regional experiences in one place, the marketplace becomes a trusted resource for travelers planning their trip. Combined with the DMO's marketing efforts, it boosts visibility and bookings.

The marketplace setup process typically takes a few weeks at a minimum, depending on the number of operators to onboard. Once the marketplace is up and running, new operators can be added to the marketplace continuously.